"Readable, spirited, and chock-full of excellent
information. Anyone in business, at the bottom or at the top,
could benefit from this book."
- Letitia Baldrige, author of New Manners for New Times: A Complete
Guide to Etiquette and former White House Social Secretary
in the Kennedy Administration
"[Business Class]
fills a gaping void in contemporary business leadership grooming
and constitutes an overdue and easy primer for success-oriented
commercial leaders."
- General Alexander M. Haig, Jr., former White House Chief of Staff,
former NATO Commander, former U.S. Secretary of State
"People make decisions about you based on your manners and
comportment; this book shows you how to make and maintain a
positive impression every time."
- Brian Tracy, author of TurboStrategy: 21 Powerful Ways to Transform
Your Business and Boost Your Profits Quickly
"A must-read book for all business operations, small or large,
that depend on a clientele and employee attitude to make the
difference between profit and loss."
- Lee Ellis, former vice president of CBS and Gannett Publications (USA
Weekend)
"Whitmore covers everything from
e-mail to formal dinner parties with a warm, friendly style that
makes reading the book enjoyable and remembering her advice
easy."
- Carolyn B. Elman, CEO of American Business Women's Association
"A much-needed primer for professionals in today's business
environment because, whether you realize it or not, good manners
and proper protocol can make or break a promising business
relationship."
- Tony Alessandra, Ph.D., coauthor of The Platinum Rule
"How you treat others and how you conduct yourself are not
casual imperatives. They are important, and if you agree, then
this engagingly written book ought to entice you to its pages."
Jack Valenti, former president of the Motion Picture Association
of America
"A practical, straight forward, common sense guide to essential
business conduct."
- Joanne Gordon, author of Be Happy at Work: 100 Women Who Love Their
Jobs, and Why
"A treasure of "how-to's" about
being a thoughtful, sensitive, and effective human being."
- Judy B. Rosener, Ph.D., author of America's Competitive Secret:
Women Managers and professor at the graduate school of
management, University of California, Irvine.
"An
invaluable guide filled with helpful etiquette solutions for
your personal and professional life."
- Charles P. Garcia, CEO of Sterling Financial Investment Group
